PMI Chicagoland Frequently Asked Questions

In order to help out our volunteer support staff, we ask that you please refer to the "Frequently Asked Question" directory below before inquiring about any issue with our PMI Chicagoland Support Team. Our support team will refer you to this directory first before looking into your issue. Thank you for your support!

 If you cannot find your question in the Table of Contents use the CONTROL+F on your web browser.


FAQ Table of Contents

I just joined the chapter, why can't I login to the website?

Unable to log into Chapter site with PMI credentials

I am unable to register for the Chapter's event, what should I do?

I registered as Chapter's member but I only see non-member price, what should I do?

How do I find out or change entries (i.e., changes to your e-mail, address, or name) in my PMI profile?

How do I find the presentation files for the dinner meeting?

Can you reset my website password? I can't remember my website password; how do I recover it?

We have an open position that we would like to share with the members. How do we do let the members know?

How do I unsubscribe from the PMI Chicagoland mailing list?

How can I request a refund for a pre-paid event?

How do I setup my email client to download PMI email?

How do I post a job opening?


 

** BROWSER PRIVACY AND COOKIE SETTINGS **

*** Chrome: Settings >Advanced Settings > Privacy>Content Settings > Un-check "Block third-party cookies and site data"

*** Firefox: Tools > Options > History section, in Firefox will pull-down menu, select Use Custom Settings for History > Check Accept Cookies from Sites > in Accept third-party cookies, select Always

*** Internet Explorer: Click on Tools > Settings > Privacy> Advanced> in "Advanced Privacy Settings", select Accept for Thrid-party cookies

*** Safari: Settings > Preferences > Privacy > Block cookies = Never

If you do not want to enable all 3rd party cookies, please use the following instructions

1. Enable cookies only for 3 domains:
*.gigya.com
*.pmi.com
*.pmi-chicagoland.org

2. Install cookie manager to manage cookies per site/session/domain:
Chrome - https://support.google.com/chrome/answer/95647?hl=en
Safari – install extension http://www.sweetpproductions.com/safaricookies/
IE 9 – IE 11 - http://www.timeanddate.com/custom/cookiesie.html

Currently Supported Browsers: Chrome | Firefox | IE10 - IE12 and Safari
*IE9 is supported only with latest updates (and Adobe Flash)
*IE8 and below are not supported due to security concerns

Use one of the following browsers: Internet Explorer 10, IE 11, IE 12+, Firefox, or Chrome.

For Safari   

Please enable 3rd party cookies to be able to log in 
On laptop and desktop Mac = Settings > Preferences > Privacy > Block cookies = Never
On Ipad and Iphone = Settings > Safari > Pricacy & Security section > Block Cookies = Never

Internet Explorer 9 is supported only with latest updates (and Adobe Flash).
IE8 and below, are not currently supported.


 

 I just joined the chapter, why can't I login to the website?

Your PMI-Chicagoland member profile is sourced from your member profile in PMI.org.

For your membership to appear in PMI-Chicagoland, it may take up to 5 days for the membership data to reach us; when that happens, you will be shown as an active member of PMI-Chicagoland. 

It takes 4-5 days for PMI.org to complete the member update process for new members or those whose membership has lapsed and they have re-registered.  Until this process is complete will you not be able to logon to the Chapter website.  Look for an email from customercare@pmi.org asking you to create a myPMI profile. (don't forget spam folder)  This email is the signal that you can now logon to the PMI-Chicagoland Chapter and register for events!

Note: Your logon "User Name" for the PMI-Chicagoland Chapter will probably be different from your logon user name for PMI.org.  The user name for the Chapter can only be your primary email address.

. . . . .

Can you reset my web site password? I can't remember my web site password; how do I recover it?

To reset your website password, perform the following steps:

  1. Go to the PMI.org websitehomepage of the PMI-Chicagoland website and click on Member Login.
  2. Click on "Forgot Usrename/Password"
  3. Enter the email address you provided to PMI-Chicagoland.org / PMI.org
  4. You should receive an email with a link that will allow you to reset you rPMI-Chicagoland website password
  5. Using that link, reset your password and then login at the PMI Chicagoland site.
  6. In order to register for events or participate in PMI-Chicagoland activites, you must be a member or PMI and PMI-Chicagoland.  Please join now! 

I am unable to register for the Chapter's event, what should I do?

All event registrations close on the Sunday - at midnight before the week of the meeting.  Walk in registrations or payments at the door are not accepted.  If the event has not already closed or registration is not full, email Director of Registration at DirRegistration@pmichicagoland.org .Please allow 2-3 days for response.  

I registered as Chapter's member but I only see non-member price, what should I do?

  1. Log on www.pmi.org > go to myPMI page > in your profile, you will see the Chapter name for which you are a member > print this page as pdf (or copy and paste it to Word covert to PDF)
  2. Attach pdf and email to Director of Registration at DirRegistration@pmichicagoland.org
  3. Please allow 2-3 days for a response

How do I find out or change entries (i.e., changes to your e-mail, address, or name) in my PMI profile?

Follow the steps listed below. Your PMI-Chicagoland member profile is sourced from your member profile in PMI.org. For your updates to appear in PMI-Chicagoland, or for your password to match for login, you will need to update them on PMI.org.

  1. Log into PMI.org and look for information in your profile
  2. Click on MyPMI
  3. Click on Profile
  4. Click on membership profile and record your current settings under preferences (right side of page)
  5. Click on Communication Preferences and record your current settings

 

How do I find the presentation files for the dinner meeting?

Go to the EVENT HANDOUT MATERIALS link listed under the PUBLICATIONS folder on the web site.  You must be logegd in as a member to access this content.

We have an open position that we would like to share with the members. How do we do let the members know?

Two ways:

  1. You can have a representative make an announcement during the monthly dinner meeting; please notify our Director of Programs (programs@pmi-chicagoland.org) ahead of time and provide your contact information as well as a business card that we can put up on the web site.
  2. You can have a representative post a job opening in our job listing.  For details, please contact DirCareerDevelopment@pmichicagoland.org

How do I unsubscribe from the PMI Chicagoland mailing list?

Members or non-members who no longer wish to receive e-mail communications from PMI Chicagoland will need fill out and submit the the PMI Chicagoland OPT OUT form.

How can I request a refund for a pre-paid event?

All refund requests are handled by the Registration Director. Please contact Registration at DirRegistration@pmichicagoland to process your requests. Please note refunds take 4-6 weeks to appear on your statement.

Cannot log in with PMI.org credentials?

  1. Go to the PMI.org websitehomepage of the PMI-Chicagoland website and click on Member Login.
  2. Click on "Forgot Usrename/Password"
  3. Enter the email address you provided to PMI-Chicagoland.org / PMI.org
  4. You should receive an email with a link that will allow you to reset you rPMI-Chicagoland website password
  5. Using that link, reset your password and then login at the PMI Chicagoland site.

How do I post a job opening?

  1. Go to the main website http://pmi-chicagoland.org; go through the menu Careers --> Post Job Opening --> create your listing
  2. If you're still having trouble posting the opening, send the job opening to the DirCareerDevelopment@pmichicagoland.org and a member will post the opening for you.

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