20190508 PMI Chicagoland May Chapter Dinner Meeting

May 08, 2019
5:30 PM CDT - 8:30 PM CDT
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Chevy Chase Country Club
1000 North Milwaukee Avenue
Wheeling, IL 60090
Venue Website


                                          Andrea Olson

Biography of the Speaker
Andrea's 22-year, field-tested background provides unique, applicable approaches to creating more customer-centric organizations. A 4-time ADDY® award-winner, she began her career at a tech startup, and led the strategic marketing and sales efforts at two global manufacturers. Andrea is the CEO of Prag'madik, a Customer-Centric Operations Consultancy.
Andrea has authored two books and over 200 articles, which have appeared in a variety of publications including Industry Week, Metals & Manufacturing Outlook, Global Manufacturing, and Manufacturing Business Technology, to name a few.
Her first book, "No Disruptions", provides manufacturing leaders an easy, educational read on how to increase revenue and improve competitiveness through marketing, branding, and effective technology implementation. Her second book, "The Customer Mission", released in August 2018, discusses an innovative, new approach to building and sustaining a customer-centric organization.
In addition to writing, consulting and coaching, Andrea speaks to leaders and industry organizations around the world on customer-centricity, innovation and differentiation.

Web Sites: and
Twitter: @pragmadik

Topic - The Customer Mission
For all the industry talk about being customer-focused, few companies are truly are. It’s all too easy for organizations to become inward focused and think about their own activities rather than what their customers are going through. Andrea Olson, author of The Customer Mission” and CEO of Pragmadik, will discuss how organizations need to step back from their assumptions and shift their strategies to center on recognizing, responding, and rewarding customer-centric actions and behaviors.

Triangle: Strategic and Business Management

NOTE:  PMI Chicagoland Chapter 2019 Annual Business Meeting will be held on May 8, 2019 at 6:00PM before the beginning of May Dinner meeting program.

Direct all inquiries to the Director of Programs: 

Registration ends on May 5 at 10 pm CST.  No refunds will be allowed after registration has closed. 

Registration Fees

$40.00 Member Ticket

$55.00 Non-PMI Chicagoland Chapter Member