Scott Carbonara

Scott Carbonara is an award-winning international keynote speaker, author, and consultant who is passionate about engaging a company’s greatest asset: its people. Scott is known as “The Leadership Therapist” for his diverse background–from serving as an award-winning crisis counselor to executive chief-of-staff of a multi-billion-dollar company—where he creatively transformed a customer service culture, leading a team in reducing attrition from 38% to an unprecedented 6.5%. As a consultant, Scott guides organizations through technology and leadership changes, M&A activities, culture initiatives, and more. Scott has spoken for such esteemed groups as SAS, Wal-Mart, AT&T Global, and the federal government—with rave reviews for his high energy and practical takeaways. Scott breathes life into topics including employee engagement, change management, communication, self-care/wellness/mental health in the workplace, customer service, and more.
Social Media: www.LeadtoEngage.com
www.LinkedIn.com/in/ScottCarbonara
Topic: Engaging in Times of Change
Abstract: Project management is about leading a team to achieve the concrete parameters of project goals in the context of all known constraints. Effective change management relies less on selling facts and more on managing feelings. Enter 2020 and 2021. Political, social, environmental, and economic unrest—not to mention COVID—compete for our attention. In addition to managing people and projects, have you been spending more time managing emotions—both our own and those of others? Engaging in Times of Change isn’t a technical project management process. But it is a research-backed, story-based session to engage you and those around you, helping you build resilience and hope even in chaos. People look to you for answers. Do you know how to engage them in the absence of concrete answers? Learn five key lessons from positive psychology on how engagement is the antidote for change-overload:
Learning Objectives:
- Discover why going through change can feel a lot like grief
- Leverage your personal engagement to strengthen your resilience
- Apply five practical tips to engaging yourself and others through change